Soft skills are social abilities and personal attributes that contribute towards a productive and positive work environment. Socialising is a huge part of working at any company that requires teamwork. Soft skills such as conflict management are important for people in the corporate space to learn. Here is a breakdown of the soft skills courses iKasi is offering and how they can help you.

Interpersonal skills

The ability to interact or communicate with people in the workplace is considered interpersonal skills. Remaining in communication with your team is important to build trust as well as creative cohesive work outcomes. Interacting with your co-workers with respect for their work and autonomy is especially important, as even in a team – people are encouraged to keep their individuality for more diverse work products. Remember to keep true to yourself.

Basics of business writing 

Professional communication is necessary for business proposals, emails, memos and application letters. This is important for clear communication and makes information easily digestible. When your writing is both professional and captivating – there is a higher chance of business reading and taking your communications seriously.

Presentation skills

Equally important as writing is speaking in a business setting. Presenting your ideas can often feel daunting – not knowing how it will be received is often the cause of nerves that can disrupt a good presentation. Summarising and reciting your presentation, knowing when to pause , adding graphics and visuals and cues to make your presentation easier to follow are all important steps to making a good presentation. iKasi’s workshops will show you how to do this and so much more.

How to manage conflict

Even with great interpersonal skills, It can be difficult to manage different personalities and temperaments as you work with new people. Not only is it important for you to keep calm in situations of conflict, but to remember that everyone has their own opinion of what has happened and who is right or wrong. It is important to be objective and try to resolve the issue with compromise.

All of these workshops will be available at iKasi soon. Keep an eye out on our socials and subscribe to our newsletter to be the first to know when these courses drop!